Privacy Policy

Account info (email, name), batch metadata (item counts, timing, status), and billing records. Batch item payloads are processed but never used to train models.

To route, retry, deliver, and settle batches. To send transactional emails. To operate fraud and abuse controls. Never to train models, never sold.

Customer payloads are forwarded only to providers selected by routing. Provider privacy posture (ZDR, data retention, region) is matched against the batch's privacy tier before dispatch.

Item payloads are deleted 30 days after batch terminal state. Receipts and accounting records are retained for 7 years where required by the Swedish Bookkeeping Act (Bokföringslagen) and tax law — a legal-obligation basis under GDPR Art. 6(1)(c). This statutory retention overrides erasure requests only to the extent legally required; all other personal data is deleted or anonymised on request.

Export, correction, deletion, and objection requests honored within 30 days under GDPR and CCPA, except where we are legally required to retain certain records (see Retention). Email privacy@batchrouter.com.

Cloudflare (compute, storage), Stripe (payments), Resend (email). See the full sub-processor list on our Legal page.

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